How online ratings are being manipulated

On June 10, an angry blog post from a group of 25-year-olds went viral across social media. If the events stated in the post are to be believed, the anonymous author and his/her friends had a nasty experience at popular Gurgaon microbrewery Lemp Brewpub & Kitchen. In the post, the author alleged that the Lemp management refused to honour a scheme for a "Hawaiian brunch", one that was advertised on popular user-generated ratings forum Zomato...

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